Privacy Policy

Last updated: January 12, 2026

1. Introduction

Welcome to CardCondition.com. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered card grading service.

2. Information We Collect

We collect the following types of information:

  • Account Information: When you create an account using Google, Discord, or Facebook login, we receive your name, email address, and profile picture from the respective provider.
  • Card Images: Images of trading cards you upload for grading analysis.
  • Usage Data: Information about how you use our service, including grading history and credits.
  • Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use your information to:

  • Provide and improve our card grading service
  • Process your card images through our AI analysis system
  • Manage your account and credits
  • Send you service-related notifications
  • Improve our AI models and service quality
  • Comply with legal obligations

4. Third-Party OAuth Providers

We use Google, Discord, and Facebook for authentication. When you log in through these services, they share basic profile information with us (name, email, profile picture). We do not store your passwords.

Please review the privacy policies of these providers:

5. AI Processing

Card images you upload are processed by OpenAI's vision API for grading analysis. These images are sent securely to OpenAI and processed according to their privacy policy. Images are not stored permanently by OpenAI.

Read OpenAI Privacy Policy

6. Data Storage and Security

We store your data on secure servers. We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encrypted data transmission (HTTPS)
  • Secure database storage
  • Regular security audits
  • Limited staff access to personal data

7. Your Rights

Under GDPR and other privacy laws, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Objection: Object to processing of your data

To exercise these rights, contact us at: info@cardcondition.com

8. Cookies

We use essential cookies to maintain your login session and language preference. These cookies are necessary for the service to function and cannot be disabled.

9. Data Retention

We retain your account information for as long as your account is active. Card scan data is retained for 90 days after the scan date. You can request deletion of your data at any time by contacting us.

10. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States and the European Union. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us: